Dimplex | 20inch Electric Log Set Ashmat - REM-KIT
Create an even more realistic wood-burning fire experience with your Dimplex Revillusion 20-In Electric Log Set Insert, by adding the 20-In ash mat ember bed. This hand-finished ember bed looks just like burnt coals and ash. The inner glowing LED lights pulsate, creating the natural effect of burning & cooling embers. The ash mat simply plugs into the log set and easily slides under the log grate.
- Simply plug the ash mat into the RLG20 (sold separately) to have glowing embers beneath the fireplace insert
- Hand crafted and finished for added realism
- Create a more finished and polished look to add realism to the Revillusion RLG insert (sold separately)
- Traditional look without the mess
- gtinUPC 781052106185
- Product Depth/Length (cm) 14.1
- Product Width(cm) 47.78
- Product Height (cm) 3
- Product Weight (kg) 0.48
- Product Width(in) 18.81
DOCUMENTS AND MANUALS
- Dimplex Return and Exchange Policy
Returns and Exchanges
Standard Product Return Period: Glen Dimplex Americas agrees to accept all “Product Returns” within the “Standard Product Return Period” defined as:
- Seven (7) days for damaged product after date of delivery (package damage).
- Seven (7) days if the wrong product was shipped from Glen Dimplex Americas after the date of delivery.
- Thirty (30) days for concealed damage or defective product after the date of delivery.
- Thirty (30) days for customer remorse after the date of delivery in original, unmarked, factory sealed packaging.
- Seven (7) days for ordering the incorrect model and requires a replacement after the date of delivery.
Non-Standard Product Return Period
If a product has concealed damaged or defective after thirty (30) days of delivery, the product will be handled based on its warranty.
Glen Dimplex Americas will not accept consumer product returns for customer remorse thirty (30) days after delivery. Glen Dimplex Americas will not be responsible for any fees related to Product Returns after the Standard Product Return Period.
The consumer is responsible for all “Product Return Shipping” carrier fees, except if the unit is defective, damaged upon receipt or if the wrong product is shipped. Glen Dimplex Americas will cover the return shipping costs directly seven (7) days after delivery if the product was delivered damaged, seven (7) days after delivery if the wrong product was shipped from Glen Dimplex Americas or thirty (30) days after delivery for concealed damage or defective.
The consumer will be responsible for all “Product Return Shipping” carrier fees relating to buyer’s remorse or if the consumer ordered the incorrect model and require a replacement. A 25% restocking fee will apply.
To obtain Return Authorization please contact Glen Dimplex Americas’ Consumer team