Paragon Outdoor | Helios Round Flame Tower Heater with Remote Control, 82.5”, 32,000 BTU - OH-M744
At 82.5” tall, the Paragon Outdoor Shine Round Flame Tower Heater is versatile, powerful, and built to last. Radiating 32,000 BTU of heat, this beautiful patio heater provides 18 square feet of warmth and ambiance. The quartz glass column provides optimal heat performance and a modern aesthetic with its visible flame. The electronic ignition, adjustable flame, and safety tilt mechanism make Shine simply to use, sturdy and safe. With up to 12 hours of enjoyment from a standard 20 lb. liquid propane tank, Shine is the right choice for any outdoor space. Double-baked powder coating on 304 stainless steel ensures your heater can withstand the most extreme outdoor climates. All Paragon Outdoor heaters feature a rolled edge reflector hood to prevent warping and a 5.3.1 Warranty. This warranty covers 5 years on the frame, 3 years on the parts, and 1 year on the burner.
- 32,000 BTU provides up to 12 hours of use from a standard 20 lb. liquid propane tank
- Quickly and easily light the Shine heater with electronic spark ignition
- Quartz glass column for optimum heat performance
- The adjustable flame heats up to 18.84 square feet of outdoor space
- Included commercial-grade wheel kit for easy mobility
- The integrated safety tilt feature will automatically shut off the heater if tilted over 18 degrees
- Dimensions: 22.4′′ W x 22.4′′ D x 82.5′′ H
DOCUMENTS AND MANUALS
Preparing For Installation
Prior to installation, there are a few things you can do to help make the assembly process easier.
1. Review the manual
Read through the step-by-step illustrated instruction manual prior to installation.
When the product arrives, you can find the Instructions in the box or you can
download a copy above.
2. Complete your Inventory
To minimize installation time, complete your inventory prior to assembly.
Use the stamped codes and parts ID pages in your instruction manual to organize and sort the parts.
A half hour now can save a lot of time throughout the installation!
If you are planning on using an installer to build your product, doing an inventory
before they arrive will help eliminate any delays! If you find that you need anything
be sure to contact our Customer Experience Team or complete a parts replacement form.
3. Contact Customer Support
If you have any questions along the way, reach out to our Customer Experience Team! They are here to help.
- Structure Warranty
- Roof Warranty
Your Paragon Outdoor heater is warranted against original defects in material and workmanship for a period of 5 years on the frame, 3 years on the parts, and 1 year on the burner from the date of purchase when used for private household purposes in accordance with the PO Owner's Manual.
- Shipping/Estimated Delivery & Returns
What are typical shipping & processing times?
Order processing time is 3-4 business days if the item is in stock.
Delivery takes 7-14 business days on average.
If a unit is not in stock, it will have a unique lead time depending on the SKU.
What are the return policies for buyer's remorse, damaged in transit, and defective items?
Damaged in transit: Do NOT ACCEPT the product if it's delivered with obvious damage. Deny the package and ask for a Return Authorization Number.
If there is no obvious damage on the packaging, check for damage inside the pallet. If there's any damage, note it on the Bill of Lading. If you receive it with concealed damage, it will be handled on a case by case basis. Please send an email to info@homebarselect with images of the damage within 48 hours of delivery. We will send further instructions.
It is your responsibility to prove the damage was made during delivery if you accept an obviously damaged shipment.
Defective Items: Manufacturer's defects will be handled according to the product's manufacturer warranty. Parts can be shipped to you, if a part is defective. If the whole unit is defective, we may ask you to ship it back to the warehouse. Item must be unused and in it's original packaging. The package will assessed upon receipt. If it's in acceptable condition, the customer will receive a refund/exchange.
Buyer's Remorse returns are not accepted.