WARRANTY
DELTA HEAT GRILL WARRANTY LIMITED LIFETIME WARRANTY: Delta Heat warrants the stainless steel main burners, and fabricated stainless steel housing, to be free from defects in materials and workmanship under normal residential use for the lifetime of the product. This warranty excludes discoloration, surface scratches, weather and atmospheric related staining, and minor surface rust and oxidation which are normal conditions and are to be expected with any outdoor product. The actual part will be repaired or replaced, free of charge, with the owner paying for all other costs including labor, shipping, and handling.
FIFTEEN YEAR LIMITED WARRANTY: Delta Heat warrants the stainless steel grates to be free from defects in materials and workmanship under normal residential use for fifteen years from the original date of purchase. The actual part will be repaired or replaced, free of charge, with the owner paying for all other costs, including labor, installation, shipping, and handling charges.
FIVE YEAR LIMITED WARRANTY: Delta Heat warrants the briquette trays and gas valves to be free from defects in materials and workmanship under normal residential use for a period of five years from the original date of purchase. The actual part will be repaired or replaced, free of charge, with the owner paying for all other costs including labor, installation, shipping, and handling charges.
TWO YEAR LIMITED WARRANTY: Delta Heat warrants all other grill components to be free from defects in materials and workmanship under normal residential use for a period of two years from the original date of purchase. The actual part will be repaired or replaced, free of charge, with the owner paying for all other costs including labor, installation, shipping, and handling charges.
ONE-YEAR FULL WARRANTY: Delta Heat warrants the outdoor gas grill and all of its component parts to be free from defects in materials and workmanship under normal residential use for a period of one year from the original date of purchase. Delta Heat will repair or replace parts found to be defective at no cost to the original purchaser. Warranty service must be performed by a Delta Heat authorized representative during normal business hours.
NINETY (90) DAY RESIDENTIAL PLUS WARRANTY: This warranty applies to applications where the use of the product extends beyond normal residential use such as bed and breakfast inns, private clubs, multi-dwelling condos, and apartments. The actual part will be repaired or replaced, free of charge, with the owner paying for all other costs including labor, installation, shipping, and handling charges. This warranty excludes all commercial locations such as restaurants and foodservice locations.
WARRANTY LIMITATIONS & EXCLUSIONS: This warranty shall apply only to the products purchased and located in the continental United States and Canada. The warranty coverage begins on the original date of purchase and proof of date of purchase is required. In order to activate the warranty, we require that you send in the attached warranty registration card. This warranty applies only to the original owner and may not be transferred. This warranty does not apply to damages resulting from negligence, alteration, misuse, abuse, accident, natural disaster, loss of electrical power to the product for any reason, improper installation or improper operation, unauthorized adjustments or calibrations, dings, dents, scratches, or damages due to harsh cleaning chemicals. This Effective Date: July 2018 warranty does not apply to rust, corrosion, discoloration, surface scratches, weather, and atmospheric-related staining and oxidation which are normal conditions and to be expected with any outdoor products unless the affected component becomes inoperable. This warranty does not apply to commercial use, or to products with altered or removed serial numbers. Delta Heat shall not be liable for incidental, consequential, special, or contingent damages resulting from its breach of this written warranty or any implied warranty.
WARRANTY SERVICE & REPLACEMENT PARTS: Call your authorized selling dealer or call Delta Heat directly at 800-422-0091. Be prepared to furnish the following information: Purchaser’s name, model, and serial number of the grill, date of purchase, and an accurate description of the problem. Delta Heat will not pay for service calls for correcting an installation problem. The owner shall be responsible for proper installation, providing normal care and maintenance, providing proof of purchase upon request, and making the grill accessible for service. In the event of any warranty replacement, all removal, replacement, installation, and shipping costs are the responsibility of the grill owner. Some states do not allow limitations on how long an implied warranty lasts or the exclusions of or limitations on consequential damages. This warranty gives you specific legal rights and you may have other rights, which vary from state to state.
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