Sojag Curtains for Verona 10 x 14 ft Grey - Gazebo Not Included
- Curtains only - gazebo not included
- Made of grey polyester fabric to offer privacy and provide shade from the sun
- Includes hooks to hang the curtains to the structure
- Meets CPAI-84 fire retardant international safety standards
- Panels should be removed during the winter
- Shipping/Estimated Delivery & Returns
What are typical shipping & processing times?
Order processing time is 1-3 business day.
Delivery takes 3-14 business days.
If a unit is in stock, we will ship it the following business day. We process the orders as soon as we receive them. If a unit is not in stock, it will have a unique lead time depending on what it is and which brand.
What are the return policies for buyer's remorse, damaged in transit, and defective items?
Customer Remorse Returns:
Products may be returned within 30 days of shipment under the following conditions:
Product is unused, in original packaging and can be restocked. Credit will be issued to the retailer upon receipt of product in restockable condition.
- Any product returns received which are used / not restockable will be scrapped and cannot be returned to the customer. There will be no credit issued in this case.
Customer pays outbound and return freight; Freight Collect shipments will be refused by ShelterLogic at the dock.
Product can be returned only with RMA issued by ShelterLogic Retail Team noted on packaging.
RMA statement is noted below:
- Please return the product under RMA # 43538. Please be aware that this RMA covers the cost of the product only. It does not cover outbound or return freight. Please insure that any return shipment is made either via freight prepaid or 3 rd party billing to your account.
ShelterLogic does not accept any Freight Collect shipments. Incoming shipments which are Freight Collect will be refused by ShelterLogic.
Returns will be credited once received and confirmed that the product is unused, in original
packaging and in resalable condition. Returns received which cannot be restocked will not be credited and the product will be scrapped.
Defective Product / Missing Parts, etc.
Product received which are defective or have missing parts will be handled through
ShelterLogic’s Consumer Support & Warranty Team. The end customer should contact this team directly at 888-891-5441, Option #2