Cymax Stores

Testimonials

"I appreciate your ongoing follow-up with my order..Thankyou..I did take delivery of the nightstands, which are very nice, and the panels for the bed which remain boxed and sealed..I will anxiously await the headboard..In addition, I`d like to order a matching dresser(tre venti delano door dresser) @ $2149- and bachelors chest/nightstand @ $1079-..Should I contact you by telephone or someone in purchasing or do it all online?? Thanks again."
Bruce TX

"Everything went perfectly! Thank you all for the excellent customer service! I look forward to doing business with you guys again! "
Dave CA

"Thank you for following up on this request. I have received the replacement parts and everything seems to be in good shape. I really appreciate the customer service I have received throughout this process! "
Sarah CA

"The nightstand sides and the desktop were replaced quickly. I want to thank you for your prompt resolution and I was so pleased with the customer support you provided. It is not often you find a company that gets your problems resolved first and then worry about the returned goods. I thought it would take weeks/months but you turned everything around immediately. Sincerely "
Nancy NY

"Thanks for the follow up. The second box of parts did arrive in good condition. I assembled the package and am now enjoying a very good looking DVD Cabinet/ TV stand. I’ll be glad to do business again. Yours truly, "
Gregory NJ

"We did receive the glass top and it looks great. We can not thank you enough for your excellent service. We will definitely pass along your name with outstanding reviews. Our best to everyone at Cymax. "
Mike NV

"Yes. My parts arrived in good condition. I am using my new wardrobe. I appreciate your speed in replacing the damaged parts. GREAT SERVICE! "
Kristie WA

"Thank you. I really appreciate your help and the ease of getting the order corrected. I wouldn’t hesitate to order from Cymax Stores in the future. "
Robin MO

"The missing footboard did arrive yesterday and everything is in perfect condition. I sincerely appreciate everything that you did to get this order correct. THANK YOU! I will be shopping at your store again."
Cassandra NY

"Thank you for following up on my order. I just spoke to the local UPS office and the bed is on its way (as I write this mail). I really appreciate your efforts to track and update me on the order. And guess what? My daughter can wake up in her bed on her birthday tomorrow. Thanks a million. You are the best customer service associate I have had a chance to do business with in a long time."
Sudha CA

"I received the headboard. The box was damaged and my husband had to have a few words with the Wilson Trucking driver before inspecting the contents prior to accepting the package. But, all was well. When I got home and saw the headboard, I was thrilled. It was exactly what i had in mind and it was accurately described on your site. You and Farley were outstanding. I appreciate your feedback and keeping me advised of the delivery. I will certainly shop with you guys again."
Ben VA

"We did receive the chair part yesterday. It is in good condition. We really appreciate your proactive and accommodating attitude in helping us with the replacement of the broken chair part. We will keep your company in mind for future purchases. Also, we will pass the word to friends about your helpful service. "
Patricia TN

"Thank you for your follow up. I appreciate the information. I completed the survey before I realized you had sent this update via email. Please let your supervisor know that I am very happy with your friendly service (as I indicated in the survey) and your follow up. This is very refreshing and not often done by many companies. Thanks again for making this a good experience. "
Patricia NY

"wow thanks Leah!! actually I just went to Lowe's and bought the screws. I didnt want to wait.....I am impressed that you took the time to follow up with me though. Great customer service!!!! thanks a bunch "
Spencer CA

"Thank you for the follow up and persistence. I just spoke few hours ago with my wife and she informed me that it arrived one piece, THANK GOD! I guess going the extra step did work and I thank you for supporting it. A happy customer now!, JY "
JY MI

"I purchased a bedroom set last month. I was a bit concerned about the amount of time transpired from purchase to delivery. On delivery, the delivery tech.'s & I noticed damages that I notified your company about. This is the great part of this email. I called your customer service line and spoke to Ms. Navi. She, very efficiently, gave me instructions of what I needed to accomplish, so we can correct my transactions issues. From this first contact Ms. Navi demonstrated great concern for my purchase and diligence to ensure my satisfaction. So much so she contacted me via email at least twice a week at times as many as five times a week seeking resolution and following up with me. As a result of Ms. Navi's customer service and work ethic I have chosen to purchase a second bedroom set from your company for my son. I am looking forward to doing further business with your company and people of Ms. Navi's caliber. Thank you!!"
Nestor SC

"Just to let you know, my shipment arrived today via UPS and all in one piece! Thank you for your attention in this mater. I must say that I am very impressed with the attention you and your company pays to it's customers. (Not so impressed with FedEx though, That fragile first shipment was pretty roughly handled). Let me know if you need anything from the damaged item or if I should just dispose of it. Thanks again for your help. "
Neil AB

"Thank you Navi, I appreciate the way this order was handled and will order from you again. "
Catherine CA

"Hi Navi-Just to let you know that I received my cabinet. Thank you so much for all your help and your great customer service. I have used your company in the past and will continue to do so."
Karen CA

"We got the hardware today in the mail.......thank you so much for helping me out with this issue. It was resolved quickly!"
Mary PA

"Yes, we did receive the package today, April 30, and it’s the right part. Thanks for all your efforts to make our purchase from Cymax satisfactory. We will recommend your site to our friends and family, and shop at Cymax again. "
Diane OH

"Yes, we did receive the package today, April 30, and it’s the right part. Thanks for all your efforts to make our purchase from Cymax satisfactory. We will recommend your site to our friends and family, and shop at Cymax again. "
Diane OH

Testimonials

Your Phone Code: D2B6-3943